Front-Line Leaders: 3 Capabilities for Improving Retention

Front-Line Leaders: 3 Capabilities for Improving Retention:

This is our third post on capabilities that Front-Line Leaders require in order to help their organizations achieve specific business goals. As we’ve said in our first two posts, it’s not news to say that organizations should develop the specific capabilities their people require to deliver the specific business outcomes they seek. But just what are those capabilities?

(Via)